Prospective volunteers must fill out an application form. Applicants will be contacted for a brief, casual interview. Once approved, the volunteer coordinators will conduct applicants for position assignments and scheduling.
What you can expect from the Library:
- Library staff will work with you to resolve problems with scheduling of assigned tasks.
- Library staff will assist with library patrons.
- Library staff will communicate in a timely fashion if there is a change to your schedule.
- Library staff will provide documentation of community service hours upon request.
What’s expected of you:
Your volunteer position is like a job. It’s essential that you are on time, courteous, and invested in your position. Do your absolute best to follow the guidelines and give your best effort to assigned tasks. Remember, you are representing your library!
As volunteer, you agree to the following guidelines:
- Arrive at your assigned time and notify staff when you are here.
- Keep track of your schedule.
- Communicate with staff if you are unable to make your scheduled shift. Notify staff one day prior to absence or as soon as possible.
- Perform assigned duties in a pleasant manner, being courteous and respectful of staff and patrons.
- Keep cell phone on silent/vibrate and do not make or receive any calls that are not emergencies. Notify staff if you need to take an emergency call.
- Wear appropriate attire. Dress as you would for a job. You may need to bend over, reach up, or lift to perform certain tasks. No bare feet, bathing suits, exposed midriffs, excessively short shorts or skirts, clothing with offensive or threatening messages, revealing attire, etc.
- Communicate if there is a problem with scheduling or your assigned duties.
- Direct patrons in need of help to library staff. Volunteers are NOT to assist patrons on their own.
- Volunteers may NOT access patrons’ accounts or personal information. This includes (but is not limited to) library card applications, printed bills or late notices, holds, purchase requests, interlibrary loans, etc.
- Volunteers may NOT go behind the circulation counter to use computers or phones or enter the staff break room
- Volunteers may only access the workroom if authorized by a staff member.
At the discretion of the library, you may be asked to stop volunteering if you fail to follow these guidelines or have repeated call-outs or no-shows.